Get in Touch
Reach out directly to the desks and offices below.
Departments & Desks
Metropolitan Police Force Control Room
For immediate police assistance and emergency response.
9851356509metropolice@kathmandu.gov.np
Free Ambulance Service
For free emergency ambulance and medical assistance.
Fire Brigade Service
For fire emergencies, rescue, and related assistance.
Call Center
For general inquiries, complaints, and municipal assistance.
1180 / 16600105511gunaso@kathmandu.gov.np
For matters related to waste management
For reporting waste-related issues and requesting waste management services.
01-5342148envdept@kathmandu.gov.np
Head Office
Kathmandu Metropolitan City
Kathmandu Plaza, Kathmandu, Bagmati Province, Nepal
1180 / 16600105511
Office HoursClosed
- Summer (Magh 16 to Kartik 15):
- 9:00 AM – 5:00 PM
- Winter (Kartik 16 to Magh 15):
- 9:00 AM – 4:00 PM
